[from an email, no source indicated]
One day he has to endure the conversation as follows:
Customer: 'May I know yourname?..'
CSO: 'Batman...'
Customer: 'May I know yourname?'
CSO: 'My name is Bat-man...'
Customer: 'Trying to be funny?!.What is your surname?..'
CSO: 'Supar-man.. .'
Customer: (shouting) 'I want tospeak with your manager...'

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